What to Pack
- Food: To keep your pet on the same diet routine, we feed your dog or cat the same food they enjoy at home. Bring enough food to last their entire stay.
- Bag and label each serving with your pet’s first AND last name in a resealable bag. If there is a difference between bags, label with specific mealtime (AM, Lunch, PM) or specific date to be given. For active dogs, consider larger portions as they may burn more calories in group play.
- For wet food, ensure each can or container is labeled with pet’s first & last name.
- If you prefer our meal bagging service you can provide the food in bulk and we’ll bag it for a fee.
- Two daily mealtimes are included and a third meal can be added for a small fee.
- If your food runs out, or you prefer not to pack food, we can serve our house food for a small fee.
- We provide food and water bowls, so you don’t need to bring them.
- If you wish to bring treats, include them in the bagged meals.
- Medicine: As an added service, we can administer medications. Please bring them in their original prescription bottle or packaging with instructions. An additional fee may apply. For supplements & non-prescription medications, there is no charge if it’s provided in the bagged meals, but unlike with medicines, we will not verify they were consumed. Please bring medication in prescription bottle only.
- Comfort Items: We want your pet to have fun and be comfortable. If they have one special toy or blanket that soothes them, we can include it in their suite. We ask that it be clean, and their name written on the item to avoid mix-ups. We provide fleece bedding, so please do not bring pet beds. We do not allow rawhide for safety reasons, but we do allow safe rawhide alternatives if the brand is provided. We also have a selection of fun toys & tasty chews available for purchase.
You don't need to bring:
- Bedding: We furnish each suite with a fresh, luxurious fleece cuddle pad (lodging). Our suites for larger dogs also include an elevated cot
- Litter Box / Kitty Litter: We provide and clean twice daily
- Bowls: We provide bowls for food and water
- Rawhide bones: We don’t allow these (for the health and safety of the dogs), but we do have bully sticks and other chew toys available in our store for dogs that like to chew when resting in their suite.
- Bathing suits: They’re not required in our all-natural pool and waterpark
- Toiletries: We highly recommend ending your pet’s stay with a soothing rejuvenating bath, blow dry and brush out for great looking coats. Your pet can also get a nail trim, teeth brushing, coat brushing or other special attentions. Mid-stay touchups are also highly recommended to keep them looking and feeling great. See our Spa Menu for specifics.
Contact us to schedule a reservation!
While You're Away
- Follow us on Instagram (@PamperedPetsInn) and Facebook – your pet might be in one of our photos or videos of guests at play
- For updates on your pet, talk to our concierge team about adding a Report Card & photo to your pet's stay.
Checking Out
A couple of reminders for the end of your pet’s stay:
- We’ll ask for your anticipated check-out time so that we can allow enough time to complete any departure baths.
- Check-out time for Lodging: 1 PM (all days). Late checkout can be arranged with a charge for 1 day of daycare.
Vaccination Policy
When you entrust your pets to us as guests, our most important responsibility is their health and safety. We have structured our system of care to provide the greatest protection possible. This begins with ensuring that all guests are fully up-to-date on their vaccinations before entering our resort—for daycare, boarding, spa or training.
What vaccinations are required for dogs?
Before your pet’s visit, we will need certification that the following vaccines or exams have been delivered by a veterinarian and the expiration date of each.
- Rabies
- DHPP (distemper, hepatitis, parvovirus and parainfluenza)
- Bordetella
- Negative fecal exam results in the last year
Additionally, your dog must be on:
- Flea/tick preventive medication
- Heartworm and intestinal parasite preventative (common prescription parasite medications include: Heartgard, Advantage, Trifexis, Interceptor, Centragard, Revolution. Iverhart, Sentinel, Triheart)
Dogs must be current on their vaccines at the time of check-in and must be current on Rabies vaccine during length of stay. We can arrange for transport to vet for boosters if necessary, for an additional fee.
Note: For the health and safety of dogs over 4 months of age receiving their first round of vaccines (as opposed to annual boosters):
- Rabies, Distemper and Canine Influenza vaccines must be delivered 7 or more days prior to check-in
- Bordetella must be delivered 3 or more days prior to check-in
Puppies must have completed all rounds of vaccinations (typically at 16 weeks / 4 months
of age).
If you have any questions or concerns, your veterinarian is always your best guide for making vaccination decisions about your pets.
Vaccination records can be sent via fax: (704) 663-3743 or email: info@pamperedpetsinn.com.
Your pet's up-to-date and complete vaccination records must be received by us 48 hours before the scheduled appointment. If not, your appointment will be cancelled.
What vaccinations are required for cats?
Before your pet’s visit, we will need certification that the following vaccines or exams have been delivered by a veterinarian and the expiration date of each.
- Rabies
- Feline distemper vaccine
Additionally, outdoor cats must be on a flea/tick, heartworm, & intestinal parasite preventative medication.
Cats must be current on their vaccines at the time of check-in and must be current on Rabies vaccine during length of stay. We can arrange for transport to vet for boosters if necessary, for an additional fee.
Note: For the health and safety of cats over 4 months of age receiving their first round of vaccines (as opposed to annual boosters):
- Rabies and Distemper vaccines must be delivered 7 or more days prior to check-in.
Kittens must have completed all rounds of vaccinations (typically at 16 weeks / 4 months of age).
If you have any questions or concerns, your veterinarian is always your best guide for making vaccination decisions about your pets.
Vaccination records can be sent via fax: (704) 663-3743 or email: info@pamperedpetsinn.com.
Your pet's up-to-date and complete vaccination records must be received by us 48 hours before the scheduled appointment. If not, your appointment will be cancelled.
